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Return Policy

Return Policy

ReforceLife Return & Refund Policy
At ReforceLife, customer satisfaction is at the heart of our mission. We want you to feel confident and secure when shopping with us. This Return & Refund Policy outlines the terms and conditions under which products and services purchased from ReforceLife can be returned, exchanged, or refunded.
1) Eligibility for Returns
  • Items must be **purchased directly from ReforceLife** (official website, authorized store, or verified partner).
  • Returns are accepted within **\[7/14/30] days** from the date of delivery (adjust to your business standard).
  • Products must be **unused, undamaged, and in original packaging**, including manuals, tags, and accessories.
  • Proof of purchase (order confirmation or invoice) is required.
**Non-returnable items:**
  • Opened consumables (e.g., supplements, health drinks).
  • Personal care and hygiene items.
  • Digital downloads, e-books, or subscription services once accessed.
  • Gift cards, promotional items, or free giveaways.
2) Return Process
    • **Request a return:**
Contact our Customer Support team at \[[support@reforcelife.example](mailto:support@reforcelife.example)] with your order details, reason for return, and photos (if applicable).
    • **Approval & instructions:**
Once approved, we will provide you with a **Return Authorization Number (RAN)** and instructions on where and how to ship your product.
    • **Shipping back the item:**
* Customers are responsible for return shipping costs, unless the return is due to a defect or our error. * We recommend using a **trackable courier service** to ensure safe delivery.
    • **Inspection & confirmation:**
Upon receipt, our team will inspect the item and notify you of the return status.
3) Refunds
  • Approved refunds will be processed within **7–10 business days** after inspection.
  • Refunds will be issued to your **original payment method** (credit card, UPI, wallet, PayPal, etc.).
  • Shipping fees and handling charges are **non-refundable**, except in cases of defective or incorrect products.
4) Exchanges
  • If you receive a defective, damaged, or incorrect product, we will **replace it free of cost**.
  • Exchanges are subject to product availability. If the replacement is unavailable, a **full refund** will be issued instead.
5) Damaged, Defective, or Wrong Items
  • Please report any **damaged, defective, or wrong items** within **48 hours** of delivery.
  • Provide photos or videos as proof for faster resolution.
  • We will cover return shipping costs in such cases.
6) Cancellations
  • Orders can be canceled within **24 hours of purchase** if they have not yet shipped.
  • Once an order has been shipped, the cancellation will be treated as a return and subject to the conditions above.
7) Contact Us
If you have questions or need help with your return, please reach out to us:
Important Note
This Return & Refund Policy is subject to updates and changes in compliance with local consumer protection laws. Your statutory rights remain unaffected.