ReforceLife Orders Policy
At ReforceLife, we are dedicated to ensuring a smooth and reliable ordering experience. This Orders Policy outlines how orders are placed, confirmed, processed, and delivered. By placing an order with ReforceLife, you agree to the terms described below.
1. Placing an Order
* Orders can be placed through our **official website** or **authorized sales channels** only.
* Customers are responsible for ensuring that all details provided (delivery address, phone number, email, etc.) are **accurate and complete**.
* Once submitted, orders cannot be modified. To request changes, please contact our support team promptly.
2. Order Confirmation
* After a successful purchase, you will receive an **order confirmation email/SMS** with your order number, product details, and payment summary.
* If you do not receive confirmation within **24 hours**, please contact support.
* ReforceLife reserves the right to cancel orders if payment is not received or if fraudulent activity is suspected.
3. Order Processing
* Orders are typically processed within **1–3 business days** (excluding weekends and public holidays).
* In case of high demand or unforeseen delays, processing times may be extended. Customers will be notified accordingly.
* Certain products may be made-to-order or back-ordered; estimated shipping timelines will be communicated at checkout.
4. Shipping & Delivery
* We ship orders via trusted courier and logistics partners.
* Delivery times vary depending on location, usually **3–7 business days** for domestic orders and **7–14 business days** for international orders.
* Tracking details will be shared via email/SMS once your order is shipped.
* ReforceLife is not responsible for delivery delays caused by courier services, customs, or unforeseen events.
5. Order Status & Tracking
* Customers can track their orders through the **order tracking link** provided in the confirmation email or by logging into their ReforceLife account.
* For assistance with delayed or lost shipments, please contact our support team.
6. Order Cancellations
* Orders can be canceled within **24 hours of placement** if they have not yet been shipped.
* Once shipped, cancellation requests will be treated under our **Return & Refund Policy**.
* ReforceLife reserves the right to cancel any order due to unavailability of stock, payment issues, or suspected fraudulent activity.
7. Pre-Orders & Backorders
* Some products may be available for **pre-order or backorder**.
* Estimated delivery timelines will be communicated at the time of purchase.
* Payment may be collected in advance to reserve stock.
8. Order Errors or Issues
* If you receive an incorrect, damaged, or missing item, report it to us within **48 hours of delivery** with proof (photos or videos).
* We will arrange for replacement, exchange, or refund as per our **Return & Refund Policy**.
9. Customer Support
For order-related questions, please contact:
**Email:**
orders@reforcelife.com
**Phone:**
+13053068532
**Address:** 16192 COASTAL HIGHWAY LEWES, DELAWARE 19958
